Terms of Service
Last updated: June 22, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", "Customer") and LocalBasics ("we", "us", "our"), operated by Synup Corporation, governing your access to and use of the LocalBasics website, application, and services (collectively, the "Service"). By creating an account, making a purchase, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
1. Description of the Service
LocalBasics is a business listing management service that synchronizes your business information (name, address, phone number, hours, categories, description, and related details) across maps, directories, voice assistants, and other third-party publisher platforms ("Publishers"). We also provide Google Business Profile optimization tools to help you manage your Google listing attributes, reviews, menus, services, and specialized hours.
The Service is designed for single-location small and medium-sized businesses. Each purchase entitles you to listing management for one (1) business location.
2. Eligibility and Account Registration
To use the Service, you must:
- Be at least 18 years of age
- Have the legal authority to enter into a binding agreement
- Have the authority to represent and manage listings for the business you register
- Provide accurate, current, and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to refuse registration, suspend, or terminate accounts at our sole discretion.
3. Payment and Lifetime Access
3.1 Lifetime Deal
LocalBasics is offered as a one-time payment for lifetime access (the "Lifetime Deal"). "Lifetime" means for the operational lifetime of the Service, that is, for as long as LocalBasics continues to operate and provide the listing synchronization service. Your license does not expire and there are no recurring fees.
3.2 What Is Included
Your one-time payment grants you:
- Listing synchronization and protection for one (1) business location across all supported Publisher platforms
- Access to Google Business Profile optimization tools (requires separate GBP connection)
- Ongoing updates and improvements to the Service at no additional cost
- Access to customer support
3.3 Payment Processing
All payments are processed securely by Stripe, Inc. We do not store your payment card details. Pricing varies by country and is displayed in your local currency at the time of purchase. The price you pay at checkout is the final price; there are no recurring charges, hidden fees, or per-publisher fees.
3.4 Refund Policy
All sales are final. No refunds will be issued under any circumstances. Because this is a one-time lifetime license (not a subscription), we do not offer refunds, partial refunds, or credits.
Upon payment, your business listing data is submitted to our publisher network for syndication. This submission incurs real, non-recoverable costs on our end as publishers begin processing your listing data. Because this process cannot be reversed once initiated, refunds are not available regardless of whether you continue to use the Service.
By completing your purchase, you expressly acknowledge and agree to this no-refund policy. We encourage you to review all information about the Service on our website before purchasing.
If you experience a technical issue with the Service, please contact us at support@localbasics.com and we will work to resolve it.
3.5 Immediate Service Delivery
You acknowledge and consent that service delivery begins immediately upon successful payment. Specifically:
- Your business listing data is submitted to our publisher network for syndication immediately after you complete onboarding
- Publishers begin processing your listing data on their own timelines, which vary by publisher
- This submission process incurs real costs that cannot be reversed once initiated
- You have full access to the Service dashboard, listing management tools, and Google Business Profile optimization features from the moment your account is activated
By checking the agreement box at checkout and completing your purchase, you provide your explicit, informed consent to immediate commencement of service delivery and acknowledge that this waives any right to a cooling-off period or refund that might otherwise apply under applicable consumer protection laws.
3.6 Chargebacks and Payment Disputes
If you file a chargeback or payment dispute with your bank or payment provider after receiving the Service, you acknowledge the following:
- Filing a chargeback or dispute does not void or terminate this agreement
- You remain liable for payment for services rendered
- We will provide evidence of your consent, service delivery, and account usage to the payment processor in response to any dispute
- We reserve the right to immediately suspend or terminate your account and cease listing synchronization if a chargeback or dispute is filed
- If a chargeback is reversed in our favor, we may reinstate your account at our sole discretion
- You agree to reimburse us for any fees, costs, or penalties incurred as a result of a chargeback or dispute you initiate
We maintain records of your acceptance of these Terms (including IP address, timestamp, and browser information), payment authorization via 3D Secure, and confirmation of service delivery. These records may be submitted as evidence in any payment dispute proceeding.
3.7 Pricing Changes
We reserve the right to change pricing for new customers at any time. Price changes will not affect existing Lifetime Deal customers who have already completed their purchase.
4. Your Business Data
4.1 Ownership
You retain full ownership of all business information, content, and data you provide to the Service ("Business Data"). Nothing in these Terms transfers ownership of your Business Data to us.
4.2 License to Use
By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, transmit, and display your Business Data solely for the purpose of providing the Service, specifically to synchronize and maintain your business listings across Publisher platforms. This license terminates when your account is deleted or the Service is discontinued.
4.3 Accuracy and Authority
You represent and warrant that:
- All Business Data you provide is accurate, current, and not misleading
- You are the owner of the business or are duly authorized to manage its listings
- Your use of the Service does not violate any applicable law or third-party right
4.4 Business Identity Restriction
The Service license is provisioned to a single business identity. A complete change of brand name or business name is not permitted under the same license. Nominal changes (such as removing a locality name) are permitted but may trigger re-verification on certain Publisher platforms. If you wish to use the Service for a different business, you must purchase a separate license.
4.5 Data Portability
You may request a copy of your Business Data at any time by contacting us. We will provide your data in a standard, machine-readable format within a reasonable timeframe.
5. Google Business Profile
If you connect your Google Business Profile ("GBP") to the Service:
- You authorize us to access, read, and modify your GBP listing data on your behalf using Google's APIs (via the VerifyMyBiz OAuth application)
- You may disconnect your Google account at any time through the Service dashboard, which will immediately revoke our access to your GBP data
- We will not access your GBP data for any purpose other than providing the Service
- Your use of GBP features is also subject to Google's Terms of Service and Google's Privacy Policy
6. Acceptable Use
You agree not to:
- Use the Service for any business you do not own or have authority to manage
- Provide false, misleading, or fraudulent business information
- Use the Service to spam, deceive, or defraud consumers or Publishers
- Use the Service for businesses engaged in illegal activities
- Attempt to reverse-engineer, decompile, or derive the source code of the Service
- Attempt to gain unauthorized access to the Service, other accounts, or our systems
- Resell, sublicense, or redistribute access to the Service without our prior written consent
- Use the Service to manage more than one business location per purchase
Violation of these provisions may result in immediate suspension or termination of your account without refund.
7. Publisher Synchronization and Service Availability
7.1 Publisher Sync
We synchronize your Business Data with third-party Publishers on a commercially reasonable basis. You acknowledge and agree that:
- Publisher platforms are operated by independent third parties over which we have no control
- Synchronization times vary by Publisher (minutes to 72 hours or longer)
- Some Publishers may require additional verification steps that must be completed by you
- We cannot guarantee that every Publisher will accept, display, or maintain your listing
- The total number and specific set of supported Publishers may change over time
- Publisher availability may vary by country
7.2 Service Uptime
We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We are not liable for temporary interruptions due to maintenance, updates, or circumstances beyond our reasonable control.
7.3 Service Modifications
We reserve the right to modify, update, or enhance the Service at any time. We will not remove core functionality (listing synchronization) without providing reasonable notice to affected customers.
8. Intellectual Property
The Service, including its design, code, features, documentation, trademarks, logos, and all related intellectual property, is owned by LocalBasics (Synup Corporation) and protected by applicable intellectual property laws. Your license grants you the right to use the Service for its intended purpose. It does not grant you any ownership rights in the Service itself.
If you provide feedback, suggestions, or ideas about the Service, you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use such feedback for any purpose without obligation to you.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LOCALBASICS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, OR LOSS OF GOODWILL.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE.
WE ARE NOT LIABLE FOR ANY ACTIONS, OMISSIONS, OR DECISIONS MADE BY THIRD-PARTY PUBLISHERS REGARDING YOUR BUSINESS LISTINGS.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
11. Indemnification
You agree to indemnify, defend, and hold harmless LocalBasics and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right; (d) inaccurate or misleading Business Data you provide; or (e) any claim by a third party arising from your business listings.
12. Business Transfers and Service Continuity
12.1 Change of Ownership
In the event that LocalBasics is acquired by, merged with, or substantially all of its assets are transferred to another company:
- You will be notified via email at least thirty (30) days prior to any such transfer
- The acquiring entity will be bound by the obligations of these Terms with respect to your Lifetime Deal
- If the acquiring entity materially reduces core functionality, you will be entitled to a pro-rata refund or equivalent service credit
12.2 Service Discontinuation
If we decide to permanently discontinue the Service, we will:
- Provide at least ninety (90) days' advance notice via email
- Provide you with an export of your Business Data in a standard format
- Continue to maintain active listing synchronization during the notice period
- Make commercially reasonable efforts to transition your listings to an alternative service or ensure they remain stable on Publisher platforms
13. Termination
13.1 Termination by You
You may request account deletion at any time by contacting us. Upon deletion, we will cease synchronizing your Business Data and your account will be deleted within 30 days. Existing listings on Publisher platforms may persist as they are controlled by those platforms.
13.2 Termination by Us
We may suspend or terminate your account if you materially breach these Terms. Where possible, we will provide notice and an opportunity to cure before termination. In cases of egregious violations, we may terminate immediately without notice. Termination for cause does not entitle you to a refund.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. This choice of law does not deprive consumers in the European Union, United Kingdom, or other jurisdictions of the protection afforded by mandatory provisions of the law of their country of residence.
15. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, either party may pursue resolution through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.
Class action waiver: To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
16. General Provisions
- Entire agreement: These Terms constitute the entire agreement between you and LocalBasics regarding the Service
- Severability: If any provision is found unenforceable, the remaining provisions continue in full force and effect
- Waiver: Our failure to enforce any provision shall not constitute a waiver of that provision
- Assignment: You may not assign your rights without our written consent. We may assign ours in connection with a merger or acquisition (subject to Section 12.1)
- Changes to these Terms: Material changes will be communicated via email at least fifteen (15) days before they take effect
17. Contact
If you have questions about these Terms, please contact us:
Email: support@localbasics.com
Website: www.localbasics.com