Terms of Service

Last updated: September 11, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", "Customer") and LocalBasics ("we", "us", "our"), operated by Synup Corporation, governing your access to and use of the LocalBasics website, application, and services (collectively, the "Service"). By creating an account, making a purchase, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Description of the Service

LocalBasics is a business listing management service that synchronizes your business information (name, address, phone number, hours, categories, description, and related details) across maps, directories, voice assistants, and other third-party publisher platforms ("Publishers"). We also provide Google Business Profile optimization tools to help you manage your Google listing attributes, reviews, menus, services, and specialized hours.

The Service is designed for single-location small and medium-sized businesses. Each purchase entitles you to listing management for one (1) business location.

2. Eligibility and Account Registration

To use the Service, you must:

• Be at least 18 years of age
• Have the legal authority to enter into a binding agreement
• Have the authority to represent and manage listings for the business you register
• Provide accurate, current, and complete information during registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to refuse registration, suspend, or terminate accounts at our sole discretion.

3. Payment and Lifetime Access

3.1 Lifetime Deal

LocalBasics is offered as a one-time payment for lifetime access (the "Lifetime Deal"). "Lifetime" means for the operational lifetime of the Service, that is, for as long as LocalBasics continues to operate and provide the listing synchronization service. Your license does not expire and there are no recurring fees.

3.2 What Is Included

Your one-time payment grants you:

• Listing synchronization and protection for one (1) business location across all supported Publisher platforms
• Access to Google Business Profile optimization tools (requires separate GBP connection)
• Ongoing updates and improvements to the Service at no additional cost
• Access to customer support

3.3 Payment Processing

All payments are processed securely by Stripe, Inc. We do not store your payment card details. Pricing varies by country and is displayed in your local currency at the time of purchase. The price you pay at checkout is the final price; there are no recurring charges, hidden fees, or per-publisher fees.

3.4 Refund Policy: 30-Day Money-Back Guarantee

We stand behind the Service with a 30-day money-back guarantee. If you are not satisfied, you may request a full refund of the price you paid within thirty (30) days of your original purchase date. To request a refund, contact us through the form at localbasics.com/contact using the email address associated with your account. We issue approved refunds to your original payment method, typically within ten (10) business days.

This guarantee applies once per customer and per business location, and is intended for a genuine trial of the Service, not as a way to obtain listing work for free. When we issue a refund, your lifetime license ends and your access to the Service is deactivated. On refund or cancellation, we reserve the right to remove or take down any listings we created for you through the Service. We are not obligated to reverse or restore updates we made to accounts you own and connected to the Service, such as your Google Business Profile or Facebook Page, and restoring any prior information on those accounts is your responsibility. Listings already published on third-party publisher platforms may take time to update or may remain on those platforms, which are outside our control.

After thirty (30) days from your purchase date, all sales are final. Because this is a one-time lifetime license and not a subscription, we do not offer refunds, partial refunds, or credits after the guarantee period. Refunds are also not available where this Agreement is terminated for cause, or where the guarantee is abused, for example through repeated purchase-and-refund activity.

If you experience a technical issue with the Service, please contact us through localbasics.com/contact and we will work to resolve it.

3.5 Immediate Service Delivery

You acknowledge and consent that service delivery begins immediately upon successful payment. Specifically:

• Your business listing data is submitted to our publisher network for syndication immediately after you complete onboarding
• Publishers begin processing your listing data on their own timelines, which vary by publisher
• This submission process incurs real costs that cannot be reversed once initiated
• You have full access to the Service dashboard, listing management tools, and Google Business Profile optimization features from the moment your account is activated

By checking the agreement box at checkout and completing your purchase, you provide your explicit, informed consent to the immediate commencement of service delivery. This immediate delivery does not affect your 30-day money-back guarantee in Section 3.4, which applies regardless of when service delivery begins.

3.6 Chargebacks and Payment Disputes

If you file a chargeback or payment dispute with your bank or payment provider after receiving the Service, you acknowledge the following:

• Filing a chargeback or dispute does not void or terminate this agreement
• You remain liable for payment for services rendered
• We will provide evidence of your consent, service delivery, and account usage to the payment processor in response to any dispute
• We reserve the right to immediately suspend or terminate your account and cease listing synchronization if a chargeback or dispute is filed
• If a chargeback is reversed in our favor, we may reinstate your account at our sole discretion
• You agree to reimburse us for any fees, costs, or penalties incurred as a result of a chargeback or dispute you initiate

We maintain records of your acceptance of these Terms (including IP address, timestamp, and browser information), payment authorization via 3D Secure, and confirmation of service delivery. These records may be submitted as evidence in any payment dispute proceeding.

3.7 Pricing Changes

We reserve the right to change pricing for new customers at any time. Price changes will not affect existing Lifetime Deal customers who have already completed their purchase.

4. Your Business Data

4.1 Ownership

You retain full ownership of all business information, content, and data you provide to the Service ("Business Data"). Nothing in these Terms transfers ownership of your Business Data to us.

4.2 License to Use

By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, transmit, and display your Business Data solely for the purpose of providing the Service, specifically to synchronize and maintain your business listings across Publisher platforms. This license terminates when your account is deleted or the Service is discontinued.

4.3 Accuracy and Authority

You represent and warrant that:

• All Business Data you provide is accurate, current, and not misleading
• You are the owner of the business or are duly authorized to manage its listings
• Your use of the Service does not violate any applicable law or third-party right

4.4 Business Identity Restriction

The Service license is provisioned to a single business identity. A complete change of brand name or business name is not permitted under the same license. Nominal changes (such as removing a locality name) are permitted but may trigger re-verification on certain Publisher platforms. If you wish to use the Service for a different business, you must purchase a separate license.

4.5 Data Portability

You may request a copy of your Business Data at any time by contacting us. We will provide your data in a standard, machine-readable format within a reasonable timeframe.

5. Google Business Profile

If you connect your Google Business Profile ("GBP") to the Service:

• You authorize us to access, read, and modify your GBP listing data on your behalf using Google's APIs (via the VerifyMyBiz OAuth application)
• You may disconnect your Google account at any time through the Service dashboard, which will immediately revoke our access to your GBP data
• We will not access your GBP data for any purpose other than providing the Service
• Your use of GBP features is also subject to Google's Terms of Service and Google's Privacy Policy

6. Text Messages (SMS)

6.1 Optional Service

LocalBasics offers an optional text messaging service through which we notify you about your business listings and you can approve changes by replying. Enrolling is entirely optional. Consent to receive text messages is not a condition of purchasing or using any other part of the Service, and declining does not limit your access to anything else.

6.2 Consent

You enrol from within your account, under Settings → Text updates, by entering your own mobile number and ticking a box that is unchecked by default. We then send a one-time verification code that you must enter before any further messages are sent. By completing this, you confirm that the number you provided is yours or that you are authorised to receive messages at it, and you agree to receive automated text messages from LocalBasics at that number.

6.3 What We Send

Customer care messages about your own business listings: alerts that something needs your attention, proposed changes for you to approve or decline, replies to questions you send us, and verification codes. We do not send marketing or promotional text messages. Message frequency is up to 3 messages per day. Message and data rates may apply, and are your responsibility under your agreement with your mobile carrier.

6.4 Stopping Messages

Reply STOP to any message to end them immediately, or turn them off in Settings at any time. Reply HELP for information about the program and how to reach us. Opting out of text messages does not terminate your account or affect any other part of the Service.

6.5 Your Mobile Information

We do not share your mobile phone number or your text messaging consent with third parties for marketing or promotional purposes, and we do not sell this information. Your mobile number is shared only with the messaging provider that delivers messages on our behalf, and only for that purpose. All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties. See our Privacy Policy for details.

6.6 Approvals Sent by Text

Where you approve a change to your listing by replying to a message, that approval is treated the same as an instruction given through the Service. Each proposed change is described to you in the message before you approve it, and nothing is changed on your listings without your reply. You are responsible for the accuracy of information you ask us to publish, as set out in section 4.3.

7. Acceptable Use

You agree not to:

• Use the Service for any business you do not own or have authority to manage
• Provide false, misleading, or fraudulent business information
• Use the Service to spam, deceive, or defraud consumers or Publishers
• Use the Service for businesses engaged in illegal activities
• Attempt to reverse-engineer, decompile, or derive the source code of the Service
• Attempt to gain unauthorized access to the Service, other accounts, or our systems
• Resell, sublicense, or redistribute access to the Service without our prior written consent
• Use the Service to manage more than one business location per purchase

Violation of these provisions may result in immediate suspension or termination of your account without refund.

8. Publisher Synchronization and Service Availability

8.1 Publisher Sync

We synchronize your Business Data with third-party Publishers on a commercially reasonable basis. You acknowledge and agree that:

• Publisher platforms are operated by independent third parties over which we have no control
• Synchronization times vary by Publisher (minutes to 72 hours or longer)
• Some Publishers may require additional verification steps that must be completed by you
• We cannot guarantee that every Publisher will accept, display, or maintain your listing
• The total number and specific set of supported Publishers may change over time
• Publisher availability may vary by country

8.2 Service Uptime

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We are not liable for temporary interruptions due to maintenance, updates, or circumstances beyond our reasonable control.

8.3 Service Modifications

We reserve the right to modify, update, or enhance the Service at any time. We will not remove core functionality (listing synchronization) without providing reasonable notice to affected customers.

9. Intellectual Property

The Service, including its design, code, features, documentation, trademarks, logos, and all related intellectual property, is owned by LocalBasics (Synup Corporation) and protected by applicable intellectual property laws. Your license grants you the right to use the Service for its intended purpose. It does not grant you any ownership rights in the Service itself.

If you provide feedback, suggestions, or ideas about the Service, you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use such feedback for any purpose without obligation to you.

10. Limitation of Liability

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

11. Disclaimer of Warranties

12. Indemnification

You agree to indemnify, defend, and hold harmless LocalBasics and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right; (d) inaccurate or misleading Business Data you provide; or (e) any claim by a third party arising from your business listings.

13. Business Transfers and Service Continuity

13.1 Change of Ownership

In the event that LocalBasics is acquired by, merged with, or substantially all of its assets are transferred to another company:

• You will be notified via email at least thirty (30) days prior to any such transfer
• The acquiring entity will be bound by the obligations of these Terms with respect to your Lifetime Deal
• If the acquiring entity materially reduces core functionality, you will be entitled to a pro-rata refund or equivalent service credit

13.2 Service Discontinuation

If we decide to permanently discontinue the Service, we will:

• Provide at least ninety (90) days' advance notice via email
• Provide you with an export of your Business Data in a standard format
• Continue to maintain active listing synchronization during the notice period
• Make commercially reasonable efforts to transition your listings to an alternative service or ensure they remain stable on Publisher platforms

14. Termination

14.1 Termination by You

You may request account deletion at any time by contacting us. Upon deletion, we will cease synchronizing your Business Data and your account will be deleted within 30 days. Existing listings on Publisher platforms may persist as they are controlled by those platforms.

14.2 Termination by Us

We may suspend or terminate your account if you materially breach these Terms. Where possible, we will provide notice and an opportunity to cure before termination. In cases of egregious violations, we may terminate immediately without notice. Termination for cause does not entitle you to a refund.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. This choice of law does not deprive consumers in the European Union, United Kingdom, or other jurisdictions of the protection afforded by mandatory provisions of the law of their country of residence.

16. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, either party may pursue resolution through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

Class action waiver: To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

17. General Provisions

• Entire agreement: These Terms constitute the entire agreement between you and LocalBasics regarding the Service
• Severability: If any provision is found unenforceable, the remaining provisions continue in full force and effect
• Waiver: Our failure to enforce any provision shall not constitute a waiver of that provision
• Assignment: You may not assign your rights without our written consent. We may assign ours in connection with a merger or acquisition (subject to Section 12.1)
• Changes to these Terms: Material changes will be communicated via email at least fifteen (15) days before they take effect

18. Contact

If you have questions about these Terms, please contact us:

Email: support@localbasics.com
Website: www.localbasics.com